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Frequently Ask Questions 

The team at Bel Tifi knows that every product counts and strives to make the entire shopping experience as rewarding and fun as possible

What is the shipping policy?

Products at Bel Tifi candles are shipped within 1-3 days business days of purchase. Please allow 5-7 days business for delivery. All products are shipped with United States Postal Service. An email notification will be sent once item(s) has shipped, in addition to tracking information.  Products can only be delivered within the continental United States.

What if my product arrives damaged?

Please connect with for more assistance. Please note, all concerns regarding a damaged product will need to be addressed within 24hrs of delivery. We will do our best to ensure your product can be replaced or returned.

What are your candles made of?

Bel Tifi Candles are made with all-natural soy wax.

How long will my candle last for?

Candles last approximately 55-60 hours. Please ensure you keep the wick trimmed and only burn them for 4-5 hours in one session.

Do you offer any discounts on large orders?

Please email for more information. A large order is considered 10 or more candles.

When should I discard my Candle?

Candles should be discarded when there is approximately 1/4” of wax left on the bottom of your candle.

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